At GoTrendyUSA, we aim to provide our users with accurate, reliable, and high-quality digital information services. Since we do not sell physical goods, all of our products and services are delivered digitally. However, we understand that issues may arise, and therefore we have established the following refund policy:
Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
- You were charged more than once for the same service (duplicate billing).
- You experienced a technical issue that prevented access to our service and the issue could not be resolved by our support team.
- A billing error occurred due to a payment gateway or processing failure.
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchasing or using our digital services.
- User error, including submitting incorrect information during form completion.
- Failure to use or access the services within a given time frame.
How to Request a Refund
- To request a refund, please contact us at info@gotrendyusa.com within 7 days of the original purchase date.
- Include your full name, email address, payment details, and a brief description of the issue.
- Our support team will review your request and respond within 3–5 business days.
Processing Time
If your refund is approved, the payment will be credited back to your original payment method within 7–10 business days.
For any additional questions, you can always reach us at info@gotrendyusa.com